The quiet shift: you’re marketing to machines first, humans second
Scan those headlines and a pattern jumps out: everyone is optimizing for intermediaries, not audiences.
Generative engines. AI summaries poisoning recommendations. Google Natural Language for ASO. AI video tools. Social schedulers. Agentic AI for social. “Summarize with AI” buttons. Streaming algorithms. Wikipedia as a ranking and credibility signal.
Underneath all of it is one uncomfortable reality for CMOs and performance leaders:
Your budget is increasingly spent persuading ranking systems, recommendation engines, and ad algorithms to show you to people in the first place.
That’s not inherently bad. But it changes how you plan, what you measure, and where you get edge. If you keep planning as if your only job is “reach the right human with the right message,” you’re playing last decade’s game.
From “channels” to “intermediaries”: the new map of attention
Old model: channels were pipes. You bought impressions on TV, search, social, display. You worried about audience, frequency, creative.
New model: channels are front-ends for machine decision-makers. Between you and a human, there’s always at least one system deciding:
- Which content gets summarized (and how)
- Which products appear in a feed or carousel
- Which videos are recommended next
- Which emails land in Promotions vs Primary
- Which ad gets the auction win and at what price
These intermediaries are not neutral. They:
- Compress your message (AI summaries, snippets, preview text)
- Re-rank your assets (search, feeds, recommendation rails)
- Rewrite or reframe your creative (dynamic search ads, PMax, AI copy/video tools)
- Decide what never gets seen at all
Practically: your “media mix” is now a portfolio of machine relationships. The operators winning are the ones designing for those relationships on purpose.
Three machine audiences you’re already paying for
Let’s strip this down. There are three machine audiences that now gate your growth:
1. Retrieval and ranking systems
This is everything from classic search to generative engines to YouTube and TikTok recommendations.
- SEO is no longer just blue links; it’s “generative engine optimization.” Your content is training data for AI answers that may or may not credit you.
- Wikipedia, structured data, and entity-level clarity matter because they make you machine-legible. If the system can’t confidently define you, it won’t confidently recommend you.
- Vectorization and transformers (yes, the SEJ headline) mean semantic similarity beats exact-match trickery. Content clusters and consistent topical depth now matter more than one-off “SEO posts.”
Operator takeaway: your brand and product need a machine-readable narrative, not just a human one.
2. Optimization and bidding systems
Performance Max, Advantage+, automated bidding, dynamic creative, recommendation-based feeds. These systems:
- Decide who sees your ad and where (often across opaque partner networks)
- Interpret your goals (conversion, value, new customers) via noisy signals
- Heavily weight early data, which can lock in the wrong audience or placement mix
The PMax placement transparency headline is a symptom: you’re negotiating with a black box that finally shows you a few of its cards.
Operator takeaway: your job is less “tweak bids” and more “design the signal environment” these systems learn from.
3. Generative and summarization layers
AI summaries in search, “summarize this” buttons, AI writing tools, AI video tools. These:
- Rewrite your content and sometimes your brand’s POV
- Short-circuit clicks by answering in-line
- Blur the line between your owned narrative and a model’s synthetic remix
When Microsoft worries about “AI slop” and poisoning recommendations, that’s not academic. If your content is treated as low-quality filler, you lose visibility and trust at the same time.
Operator takeaway: quality is now a machine classification problem, not just a human taste problem.
The risk: your brand becomes training data, not demand
The Copyhackers line about “AI’s trust problem” nails a deeper issue: if you outsource too much of your message to tools, you train the models but don’t differentiate your brand.
Combine that with:
- AI influencers and digital twins
- Agentic AI running social workflows
- Content studios “powered up” with Adobe AI
You can easily end up flooding the ecosystem with content that:
- Looks like everyone else’s
- Performs “okay” in-platform but builds no memory
- Feeds generative engines that then answer your category’s questions without sending you traffic
In other words: you pay to produce and promote the raw material that commoditizes you.
Designing for dual audiences: machines and humans
The answer is not “go back to pure brand” or “ignore AI.” It’s to design every major initiative for two audiences:
- The machine that decides if you’re seen
- The human who decides if you’re remembered
That requires different questions at planning time.
1. Make your brand machine-legible
This is not just schema markup and title tags. It’s narrative architecture.
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Clarify your entities.
Make sure your company, products, and key people are consistently described across:- Website (About, product pages, FAQs)
- Wikipedia / knowledge bases (where appropriate and compliant)
- Merchant Center, app stores, marketplaces
- Press, podcasts, and third-party profiles
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Cluster your content by concept, not keyword.
Instead of 50 loosely related posts, build topic hubs that:- Answer a problem space end-to-end
- Use consistent terminology for entities and use cases
- Cross-link in a way that mirrors how a model would map the topic
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Write for summarization.
Assume an AI will compress your content. Make sure:- Your main POV is explicit in the first 2-3 sentences
- Key numbers and claims are clearly stated and sourced
- Brand and product names are tied to specific outcomes, not vague benefits
2. Engineer better signals for ad and feed algorithms
You can’t see the algorithm, but you can control the signals it gets.
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Audit your conversion events.
Are you optimizing for:- Soft events (page views, add to cart) that are easy but noisy?
- Lagging events (final sale) that are accurate but slow?
Consider:
- Composite events (weighted scores for behaviors that predict high LTV)
- Quality filters (exclude obvious low-intent or fraudulent actions)
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Control your training phase.
For new campaigns and PMax-style systems:- Start with constrained audiences and placements that reflect your best customers
- Use clean, high-intent creative (clear offer, clear segment) to avoid confusing the model
- Delay “maximize volume” settings until you have a baseline of good data
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Interrogate partner inventory.
When you finally get transparency (like PMax partner domains), act on it:- Exclude obviously low-quality placements, even if they “look cheap”
- Segment campaigns by inventory type (search vs display vs video) where possible
- Measure incrementality by inventory cluster, not just at campaign level
3. Build “anti-slop” creative systems
You don’t win by being the 10,000th AI-generated blog post on “best time to post on TikTok.”
You win by feeding machines and humans content that is:
- Distinct in voice and structure
- Grounded in your own data or experience
- Hard to convincingly paraphrase without losing value
Tactically:
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Use AI for scaffolding, not final output.
Let tools help with:- Outlines, angle exploration, first-draft variants
- Versioning for channels (subject lines, hooks, thumbnails)
But insist on:
- Original examples, numbers, and stories
- Clear, opinionated takes that models wouldn’t safely generate by default
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Codify a “model-resistant” voice.
Create a short style guide that covers:- Words and phrases you never use (generic marketing filler)
- Preferred structures (e.g., “problem → friction → move” instead of “challenge → solution”)
- Specific, recurring frames (e.g., “What this changes in your P&L”)
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Design for skim and snippet.
Assume humans and machines will skim:- Front-load the sharpest line or stat
- Use subheads that stand alone as takeaways
- Make every chart or visual answer a single, obvious question
How to rewire your planning process around intermediaries
You don’t need a new team. You need a new set of questions baked into planning and post-mortems.
Planning questions for CMOs and media leaders
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Which machine intermediaries matter most for this initiative?
- Search and generative engines?
- Paid optimization systems?
- Social and video recommendations?
- Email and CRM filtering?
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What does “success” look like for that intermediary?
- For search: clear entity signals, topical authority, engagement
- For ad systems: clean conversion signals, stable performance, low fraud
- For feeds: high early engagement, saves, shares, completion rates
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What are we feeding it?
- Do we have enough high-quality, on-topic assets to train the system?
- Are we mixing incompatible objectives in one campaign or content stream?
- Are we unintentionally training it on low-value users or contexts?
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Where could this backfire?
- Could AI summaries cannibalize our traffic without brand lift?
- Could broad automation over-index us to cheap, low-intent inventory?
- Could generic AI content erode trust with our core buyers?
Post-mortem questions that actually surface machine issues
Instead of only asking “Did CAC go up?” add:
-
What changed in the intermediary?
- Algorithm updates, inventory shifts, new ad formats, policy changes
- New AI features (summaries, recommendations, creative formats)
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What changed in our signals?
- Tracking breaks, feed disruptions, event changes
- Shifts in creative mix or landing page experience
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What did we unintentionally teach the system?
- Did we over-reward low-value conversions?
- Did we bias it toward a segment we don’t actually want more of?
Where the edge is now
The headlines about conferences, tools, and AI workflows all point in the same direction: the surface area of marketing has exploded, but the real leverage has concentrated in a few places.
The operators who will win the next cycle are not the ones who attend the most events or adopt the most tools. They are the ones who:
- Treat intermediaries as first-class audiences in their planning
- Design cleaner, sharper signals for machines to learn from
- Insist on human-distinctive creative in a sea of AI sameness
- Measure not just “what people did,” but “what the system learned about us”
Your media plan is already being optimized for robots. The question is whether you’re the one doing it.