Negativity Bias: Why Customers Want to Avoid You (and How to Fix It) via @sejournal, @SequinsNsearch

The psychological dynamics behind negativity bias explain how clickbait grabs attention yet ultimately undermines a brand’s long-term trust and credibility.

The post Negativity Bias: Why Customers Don’t Want Anything To Do With You (And What To Do About It) appeared first on Search Engine Journal.

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