Helping grieving families during arrangement meetings, coordinating heartfelt memorial services on short notice, and preparing bodies for viewing are all part of the work of Heather Hill, a funeral director in North Carolina. How does applying makeup to someone who has died differ from doing it for the living? And what is it like to answer a call when a death has just occurred? [buzzsprout episode=’19046716′ player=’true’] View the episode transcript About What It’s Like to Be… In each installment of What It’s Like to Be…, bestselling author Dan Heath talks with someone about what it’s like to step into their (work) life. Behavioral Scientist is a distribution partner, with new episodes released every other week. Learn more about the podcast’s “slow curiosity” mission here, and click here to read Dan’s reflections on how that mission has evolved after a year of conversations. The “Funeral Director” episode of What It’s Like To Be… features Heather Hill and was produced and edited by Matt Purdy. Copyright © 2026 by Dan Heath. All rights reserved. The post What It’s Like to Be…a Funeral Director appeared first on Behavioral Scientist.