Retail

Amazon to add 3.5% fee to fulfillment services amid increasing fuel and logistics expenses

Starting April 17, Amazon will add a 3.5% fuel and logistics surcharge to merchants’ fulfillment fees, as escalating fuel prices linked to the conflict in the Middle East put additional strain on supply chains. Continue reading →

By 2026, AI discussions at retail events will center on demonstrating tangible outcomes and establishing a genuine, long-term strategy.

At this year’s Shoptalk Spring, it was no longer sufficient for brands and retailers to simply discuss how they might use AI in the future. Now, there is mounting pressure on everyone to demonstrate how they are actively deploying AI to boost productivity and generate sales. Continue reading →

FedEx targets DoorDash, Amazon, and UPS with new same-day delivery service

FedEx has stepped into the arena alongside numerous other companies competing to dominate same-day delivery. Continue reading →

Marketplace Briefing: Amazon accelerates its rural America expansion with a $4 billion delivery investment

Amazon customers living in remote parts of the U.S. are receiving their orders more quickly as the company expands its reach across rural America. Continue reading →

Brands Briefing: How oral-care brand Boka went from Erewhon shelves to Walmart aisles

Boka’s high-end, fluoride-free toothpaste is now stocked in 4,500 Walmart locations. The 11-year-old company’s growth highlights both the opportunities and difficulties of evolving from a luxury, niche brand into a mainstream CPG player in mass retail. Continue reading →

Aldi partners with Instacart to run its U.S. online store

Aldi is the newest supermarket chain to rely on Instacart to handle the heavy lifting for its e-commerce operations. Aldi U.S. has rolled out a revamped website and app that run on Instacart’s white-label e-commerce and fulfillment solution, Storefront Pro. Continue reading →

Coach has captured Gen Z in North America. Now it’s ramping up its efforts overseas.

Following the success of its Gen Z-focused strategy in North America, Coach is now expanding and adapting that playbook to markets around the world. Continue reading →

Malibu enlists creator Sabrina Brier for a ‘Get Ready With Me’ campaign spotlighting its new Pink spirit

To promote its new Malibu Pink spirit, rum label Malibu enlisted creator Sabrina Brier and fashion brand LoveShackFancy for a campaign styled around the popular “get ready with me” format. Continue reading →

Modern Retail Podcast: How David’s Bridal Is Rebuilding After Bankruptcy

On this episode of the Modern Retail Podcast, co-host Melissa Daniels interviews David’s Bridal CEO Kelly Cook to explore how the company is executing its turnaround strategy following bankruptcy. Continue reading →

What caused ChatGPT’s Instant Checkout to fail?

OpenAI’s decision to move away from Instant Checkout in ChatGPT highlights that consumers aren’t yet comfortable letting an AI agent control the entire checkout process. Modern Retail explores why the feature fell short and what new strategies retailers are turning to instead. Continue reading →